Relationship-Workbook

ACTIVITY 3: TRACKING SUCCESS ACTION STEPS MODULE 2: ENHANCING ENGAGEMENT WITH TECHNOLOGY

List a way you can measure client engagement with your greeting cards (e.g., tracking responses, referrals, or repeat business). How will you gather feedback or data to improve your strategy? For example, as a restaurant, you could track engagement by offering a discount in your card and measuring how many clients return to use it, whether they refer friends, or if they leave positive reviews online.