Relationship-Workbook

MODULE 1: BUILDING STRONG CLIENT RELATIONSHIPS

ACTIVITY 3: CELEBRATING CLIENT MILESTONES ACTION STEPS

Identify two client milestones (personal or business-related) that you could celebrate with a greeting card. Think about how you could tie this celebration into your business. For example, if you're a florist, you could send an anniversary card to a client who ordered their wedding flowers a year ago. In the card, you could congratulate them on their first anniversary and offer a discount on flowers for their anniversary celebration or future occasions.